Your privacy matters to us. This policy explains how XELOFT collects, uses, and protects your personal information.
1
Information We Collect
We collect information that you provide directly to us when using our services, including:
Personal Information
Contact Information: Name, email address, phone number, and mailing address
Professional Information: Law firm name, practice area, and business details
Communication Records: Correspondence, consultation requests, and support inquiries
Automatically Collected Information
Usage Data: Pages visited, time spent, and interaction patterns
Device Information: Browser type, operating system, and IP address
Cookies: Session data and preference settings
2
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our marketing and consulting services
Communicate with you about our services, updates, and promotional offers
Respond to your inquiries and provide customer support
Analyze usage patterns to enhance user experience
Comply with legal obligations and protect our rights
Develop new features and service offerings
3
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers: Third-party vendors who assist in operations (hosting, analytics, email services)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
4
Data Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest using SSL/TLS protocols
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Secure data storage with reputable cloud service providers
Employee training on data protection and privacy practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5
Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your information for certain purposes
We use cookies and similar technologies to enhance your experience:
Types of Cookies We Use
Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and choices
Marketing Cookies: Track effectiveness of our campaigns
You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
7
Data Retention
We retain your personal information for as long as necessary to:
Provide our services and fulfill the purposes outlined in this policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
Maintain business records for operational purposes
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.
8
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
Posting the updated policy on our website
Updating the "Last updated" date at the top of this page
Sending you an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have questions or concerns about this privacy policy or our data practices, we're here to help.
